Our service which provides Legal Support to Customer Services aims to give legal counselling to our clients regarding consumer claims, whether they are extrajudicial, judicial and/or administrative.
This service is provided by lawyers with an accumulated experience of 20 years, specialising in legal counselling to fast moving consumer goods distribution and manufacturing companies, both domestic and international.
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Regarding administrative penalties, we respond to any public bodies with well-founded reasons so that we can gather the evidence that must be provided in court and prevent the start of penalty proceedings.
If penalty proceedings start, we take care of the defence in all the administrative phases to avoid the penalty.
We assist our clients, from start to finish, in all the extrajudicial and judicial proceedings in which they are involved as a result of claims brought by consumers.
If consumers go to arbitration, we assist our clients in the arbitration proceedings to which they adhere or where their participation has been of interest as a result of the claims filed by consumers.
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